Privacy Policy — 7c774

1. Data We Collect

When you register for and use your 7c774 account, we collect personal data across several categories. The table below summarises the main types of data we hold, along with the purpose and legal basis for processing each category.

1.1 Data You Provide Directly

The majority of personal data we hold is information you provide voluntarily when you create your account, complete KYC verification, make a deposit, contact our support team, or respond to a promotion. You are under no obligation to provide this data, but without it we cannot operate your account or process financial transactions.

1.2 Data Collected Automatically

When you access 7c774 via a web browser or mobile device, we automatically collect certain technical and usage data. This includes your IP address, device identifiers, browser fingerprint, pages visited within the platform, and the actions you take (such as placing a bet or launching a game). This data is used primarily for security monitoring, fraud detection, and improving the user experience.

1.3 Data from Third Parties

In limited circumstances, 7c774 may receive data about you from third parties. This includes identity verification data returned by our KYC service provider during document checks, and transaction confirmation data from mobile financial service operators such as bKash and Nagad when verifying deposits. We do not purchase personal data from data brokers or marketing list suppliers.

2. How We Use Your Data

7c774 uses personal data only for defined, legitimate purposes. We do not use your data in ways that are incompatible with the purposes stated at the time of collection. The principal uses are as follows:

• Account Management: To create, maintain, and secure your 7c774 player account, including authentication at login.
• Transaction Processing: To process deposits and withdrawals in Bangladeshi Taka via bKash, Nagad, Rocket, Upay, and partner banks, and to maintain accurate financial records of your account activity.
• Identity & Age Verification: To confirm that you meet the 18+ age requirement and to complete Know Your Customer (KYC) checks as part of our compliance obligations.
• Fraud Prevention & Security: To detect and prevent unauthorised access, suspicious betting patterns, money laundering, and other fraudulent or abusive behaviour on the platform.
• Responsible Gaming: To monitor your usage patterns and identify indicators of problem gambling, and to apply self-exclusion, deposit limit, and time-out restrictions when requested or when mandated by our responsible gaming procedures.
• Customer Support: To respond to your enquiries, process complaints, and resolve disputes via our live chat and email support channels.
• Legal Compliance: To meet our obligations under applicable laws in Bangladesh, including record-keeping requirements and cooperation with law enforcement requests where legally compelled.
• Platform Improvement: To analyse aggregated, anonymised usage data and improve the performance, stability, and content offering of the 7c774 platform.
• Promotional Communications: Where you have opted in to marketing, to send you relevant promotions related to cricket betting, BPL and IPL events, casino offers, and seasonal campaigns. You may opt out of marketing communications at any time via your account preferences or by contacting support.

3. Data Sharing & Third Parties

7c774 does not sell, rent, or trade your personal data to any third party. We may share your data with a limited set of service providers who assist us in operating the platform, each operating under strict data processing agreements that prohibit them from using your data for any purpose beyond the contracted service.

3.1 Service Providers We Work With

• KYC & Identity Verification Providers: To process identity documents and confirm your age and address details as part of our compliance programme.
• Payment Processing Partners: Including the operators of bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank, to facilitate the movement of funds between your 7c774 account balance and your personal payment accounts.
• Game Content Providers: Game studios such as Pragmatic Play, Evolution Gaming, Spribe, and NetEnt receive limited session data necessary to deliver their games within the 7c774 platform. They do not receive your full identity or financial data.
• Hosting & Infrastructure Providers: Cloud and server infrastructure providers that store 7c774 platform data in secure data centre environments.
• Analytics Providers: Aggregated, anonymised platform usage analytics to support performance monitoring and product development.

3.2 Legal Disclosures

7c774 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts in Bangladesh where we are legally required to do so by court order, statutory obligation, or a valid regulatory request. In such cases, we will disclose only the minimum data required to comply with the specific legal obligation and will inform you of the disclosure where we are legally permitted to do so.

3.3 Business Transfers

In the event that 7c774 undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via your registered email address and provided with information about any material changes to the way your data is processed before such a transfer takes effect.

4. Cookies & Tracking Technologies

7c774 uses cookies and similar browser-based technologies to operate essential platform functions, maintain your logged-in session, and collect anonymised analytics data. A cookie is a small text file stored on your device by your web browser when you visit a website.

4.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are required for the 7c774 platform to function. They manage your login session, maintain your account state during a betting session, and protect against cross-site request forgery (CSRF). These cookies cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last, and where errors occur. This data is used to improve the platform. No personally identifiable information is included in analytics data.
• Preference Cookies: These cookies remember your platform preferences, such as language settings and display options, so you do not need to re-enter them on each visit.

4.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies will prevent you from logging into your 7c774 account and using the platform's core features. Instructions for managing cookies are available in the help documentation for all major browsers including Chrome, Firefox, Safari, and Edge.

5. Data Security & Retention

7c774 takes the security of your personal data seriously and has implemented appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure.

5.1 Security Measures

• All data in transit is protected by TLS 1.2 or higher encryption
• Sensitive data at rest — including identity documents and financial records — is stored using AES-256 encryption
• Access to personal data is restricted on a strict need-to-know basis and requires multi-factor authentication for administrative access
• Our platform undergoes regular security assessments and penetration testing
• A security incident response plan is in place; in the event of a data breach affecting your personal data, we will notify affected players within a reasonable timeframe

5.2 Data Retention

We retain your personal data for as long as your 7c774 account is active and for a further period as required by applicable law and our internal compliance obligations. In general:

• Account and identity records are retained for a minimum of 5 years from account closure to satisfy financial record-keeping requirements
• Transaction records (deposits, withdrawals, betting history) are retained for 7 years
• Support communications are retained for 3 years from the date of last contact
• Analytics data is anonymised and aggregated after 24 months; no personally identifiable data is retained in analytics systems beyond that point

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Requests for early deletion will be assessed against our legal retention obligations; where a legal basis for retention exists, we may not be able to fulfil the erasure request in full until the relevant retention period has elapsed.

6. Your Privacy Rights

As a 7c774 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] or via live chat. We will respond to all verifiable requests within 30 calendar days.

• Right of Access: You may request a copy of the personal data we hold about you and information about how it is used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests where you believe your rights outweigh those interests.
• Right to Data Portability: Where processing is based on your consent or a contractual obligation, you may request that we provide your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

7. Minors & Age Verification

7c774 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in our account registration and KYC process, and we maintain technical measures to detect and block underage registrations.

If we become aware that personal data has been collected from a person under 18 years of age, we will immediately close the associated account, delete or anonymise all personal data linked to that account, and — where funds have been deposited — follow our standard underage account procedures in line with our Terms & Conditions.

If you are a parent or guardian and believe that a minor in your care has registered with 7c774, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

8. Policy Updates & Contact

7c774 reserves the right to update this Privacy Policy at any time to reflect changes in our services, data practices, or applicable legal requirements. When a material update is made, we will notify registered players via their registered email address or via a prominent notice within the platform at least 14 days before the change takes effect.

The "Effective Date" shown at the top of this page indicates when the current version of the policy came into force. We encourage you to review this page periodically. Continued use of the 7c774 platform following notification of an update constitutes your acceptance of the revised Privacy Policy.

For all privacy-related enquiries, data access requests, or complaints, please contact our Data Protection team:

• Email: [email protected]
• Channel: Live chat within your 7c774 account dashboard
• Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Response Time: We aim to acknowledge all privacy enquiries within 2 business days and to resolve them within 30 calendar days